As an ex employee (by choice, I resigned on 8/22/09) I have to warn
potential residents. It has wonderful employees that really care for the
residents, but the management is incredibly horrible. They are not
trustworthy people, they try to act friendly to their residents (your
family members) when they see their family visiting them, but other
then that they really don't care much for them. There was a specific
tragic occasion, a resident was slowly becoming worse with her moods
and would tend to get physically violent, the executive director Nana
Gyebour ignored this warning and went home without a care, that night
the same resident attacked another (luckily she was pulled off before
she caused real harm) that night the resident with mood problems
had to be transported to the hospital, she later died the next morning
due to a stroke from what had happened the night before, THIS
COULD HAVE BEEN AVOIDED IF THE EXECUTIVE DIRECTOR DID HIS
JOB. Funding for the company also comes up real short, the kitchen
rarely has enough food for the week (which by law they are to have).
Many families have trouble getting their security deposit back when
they have all right to it because the company doesn't have money to
begin with. Their Concorde shuttle bus breaks down often and
sometimes with the residents on board with 100+ degree weather, and
at times the company would ask family members to provide rides for
their families due to the bus being down often, which doesn't make
sense since you are paying for that service. Employees there also
have hard time with management because the company writes out
checks without having money in their account, we had to either cash
them at a casino because they wouldn't be able to find out then that
the company was broke until the checks would bounce in the casino's
account. There is also much more to this poorly managed company,
and if you don't want to take my word for it because the rent there is
so cheap and sound to good, ask to see their letter grade (which is a
big fat D) and ask yourself if your family members really deserve that
kind of treatment.
Posted by: ExEmployeeOn 08/20/2009
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