Heritage at Dover Request Pricing

1203 Walker Road
Dover, DE 19904-6541

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Basic Information
This is 1 of about 380 options operated by Genesis HealthCare . You may want to checkout some of the overall reviews for Genesis HealthCare.


This facility offersAssisted LivingAlzheimer's And Dementia CareShort-Term/Respite CareHospice Care in Kent County and is operated by Genesis HealthCare . Heritage at Dover has a current rating of 3/10 based on 1 Review(s) by Assisted Senior Living users. The nearest services to Heritage at Dover are Maxim Healthcare Services , Capitol Healthcare Services , Generations Home Care , Generations Home Care, Inc. and Green Meadows .
Average Review3 Star Ratingbased on 1 Review(s) Create A Review
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Contact Information
Name: Heritage at Dover
Address: 1203 Walker Road
Location: Dover, DE 19904-6541
County: Kent
(888) 857-0829
Website: genesishcc.com/HeritageAtDover
302-735-8800
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Details About Heritage at Dover

We're Genesis HealthCare — one of the nation's largest skilled nursing and rehabilitation therapy providers. We employ approximately 95,000 people, each one dedicated to the delivery of high-quality, personalized health care to all the patients and residents in our Centers. Our more than 500 Skilled Nursing Centers and Assisted/Senior Livingmunities are located in 34 states across the nation, while our Genesis Rehab Services division provides therapy to approximately 1,600 locations in 46 states and the District of Columbia.

Services

  • "genesishcc.com/our-services/longterm-care/alzheimers-dementia"> Homestead Alzheimer's / Dementia Care Unit
  • "http://www.genesishcc.com/our-services/longterm-care/hospice-care"> Hospice care
  • Assisted living
  • 24-hour emergency alert and response system
  • Coordinated transportation
  • Cultural, educational, religious and social activities
  • Medication management
  • Occupational therapy
  • Pain management
  • Personal care
  • Pet therapy
  • Physical therapy
  • Podiatry care
  • Psychiatric services
  • Recreation activities
  • Registered Nurses
  • Respite care
  • Speech therapy
  • X-ray

Amenities

  • Private and Semi-Private Apartments
  • Private bathroom
  • Private kitchenettes
  • Spacious rooms
  • Fully air conditioned
  • Individual climate control
  • Country kitchen
  • Dining Room
  • Restaurant-Style Dining
  • Beauty Salon / Barber Services
  • Activity room
  • Wellness center
  • Cable Television
  • Phone service
  • Telephone
  • Wireless Internet
  • Computer with internet access
  • Housekeeping
  • Laundry facility on-site
  • Mail and Newspaper Service
  • Pets Permitted
  • Pharmaceutical delivery service
  • Fireplace in living room
  • Smoke free environment
  • Comfortable common and lounge areas to gather with friends and family
  • Chapel
  • Beautiful Garden(s) / Courtyard(s)
  • Conveniently Located
  • Scenic views
Heritage at Dover Reviews
3 Star Rating
Staffing
I vistited my aunt at the facilty today, and after waiting at the nursing desk for 10 minutes - with aids, etc walking by and NO one asking me if I needed anything........ I stopped two staff people and asked who was supposed to be behind the nursing desk. I was told that they were out with the residents. O.K. then who could tell me what room my aunt was in at this time? After a little bit of flipping through papers I was told a room number. I proceeded to walk towards the room only to be stopped and told that she was no longer there. After 20 minutes of asking, staff no one really know ing what to do or where to go............I said they had 15 minutes to tell me where my aunt was or had been moved to!!! One staff person, who had been standing listening to the conversations, when asked - said " Oh yeah, she was taken back to the hospital". They had computers....could they have checked on the computer....no...we are not permitted to use the computer.........Could we have perhaps put on our professional hats? I came away with not a warm and fuzzy feeling of leaving a loved one?
Posted by: DianeOn 02/19/2009
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