Heartland Health Care Center-Ann Arbor Request Pricing

4701 East Huron River Drive
Ann Arbor, MI 48105

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Basic Information
This is 1 of about 280 options operated by HCR ManorCare . You may want to checkout some of the overall reviews for HCR ManorCare.


This facility offersNursing Home Services in Washtenaw County and is operated by HCR ManorCare . Heartland Health Care Center-Ann Arbor has a current rating of 4/10 based on 1 Review(s) by Assisted Senior Living users. Heartland Health Care Center-Ann Arbor is listed as a for-profit corporation. The nearest services to Heartland Health Care Center-Ann Arbor are Huron Woods , Saint Joseph Mercy Home Care & Hospice , St. Joseph Mercy Hospital Afc , Sanctuary at St. Joseph?s Village and Dalton House . This service is described as Nursing Home Facility.
Average Review4 Star Ratingbased on 1 Review(s) Create A Review
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Contact Information
Name: Heartland Health Care Center-Ann Arbor
Address: 4701 East Huron River Drive
Location: Ann Arbor, MI 48105
County: Washtenaw
(866) 466-6323
Website: heartland-manorcare.com
(734) 975-2600
FAX: 734-677-5857
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Medicare Accepted
Org. Type: for-profit corporation
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Details About Heartland Health Care Center-Ann Arbor

MedBridge Rehab

A distinct, post-hospital unit within our center was specially designed for your short stay which requires more intense medical and rehabilitation care. Before being recognized with the MedBridge certification, we had to meet stringent clinical, rehabilitative and oues criteria. Our multidisciplinary approach to recovery may benefit you as you recover from:

  • Orthopedic injuries
  • Total joint replacements
  • Cardiac recovery and complications
  • Stroke and neurological recovery
  • Oncology care
  • Pulmonary rehabilitation
  • Complex medical conditions
  • Post Discharge follow up

Residential Care

Should you or your loved one need longer term care, at Heartland you will be involved along with your physician, the care team, and your family to formulate an individualized plan of care. This comprehensive approach is designed to address not only your health needs, but functional abilities, chronic illnesses and desired outcomes in a warm and homelike environment with amenities and activities to meet your needs such as:

  • Attractive and comfortable rooms
  • Homemade meals and snacks supervised by a registered dietitian
  • Elegantly appointed dining room
  • Special arrangements for private functions
  • Inviting lounges and activity areas
  • Planned activities, entertainment and excursions
  • Personal laundry and linen service

The Care You Need

Heartland offers tailored treatment plans so you receive the care and rehabilitation you need. In-house hospital-level therapy gyms mean your care takes place under one roof by experts in post-hospital care. Our specialized team members provide:

  • Skilled nursing and medical care
  • 24/7 Registered Nurse 
  • Nurse Practitioner Program
  • Individual goal setting, case management and discharge planning when appropriate
  • Hospital-level rehabilitation therapies
  • Recreational activities geared to each resident’s and patient’s needs
  • Resident and family education for lifestyle, nutrition and disease management
  • Palliative and Hospice services available

Expertise You Want

Heartland's patient and resident care team is experienced in providing a breadth and depth of services for medically complex, functionally limited and/or cognitively impaired patients. We offer a proactive approach in:

  • Mental wellness:helping boost patients’ and residents’ sense of well-being by assisting those who may have issues that arise when dealing with age, chronic illness, impairment or disability which may cause problematic depression or sadness.
  • Pain management intervention:offering pain and symptom management and interventions for many older adults dealing with the daily occurrence of uncontrolled pain to promote comfort and enhance residents’ ability to perform their daily activities.
  • Wound management:providing the special care our our diabetic patients or those with thinner and frailer skin may require as we age while focusing on the entire patient including nutrition, hydration and mobility.
Heartland Health Care Center-Ann Arbor Reviews
4 Star Rating
would pick somewhere else, personally
I toured three skilled nursing facilities before selecting Heartland for a loved one. I liked its interior?it was comfortable and homey (one of the places in town I toured was a little depressing, with a smell/ very institutional. The other was gorgeous inside, sort of 4-star restaurant. Heartland is more like Bob Evans in many of its interior spaces.) The room is adequate but small. There?s space for a nice bed and an ok sitting chair and a small nightstand, but there?s absolutely no more space: you can?t rotate the chair so the person in it can see the person in the bed. Visitors basically need to stand there. It seems like the rooms were initially planned as single rooms and then made into doubles with privacy curtains: there?s a single light switch to operate the lights over the whole room, and only one person gets a window (the other gets the clock). There is another light over the bed, but someone sitting in bed can?t turn it on, and someone whose balance isn?t great (many of their clients?) can?t really get to it. The therapy my loved one got there was pretty good. All therapists seemed well-trained, the therapy room was nice and modern, etc. The therapy was the best part of the nursing home. They need a lot more nurses/nursing aides. I was very disappointed in the wait times for things. When my loved one would push his button for help, he?d wait ~20 min average for help. This was usually ok?he was hoping someone would come help him change his clothes for bed, and waiting a bit to do so wasn?t a big deal?but no one came to ?triage,? so I always worried that some time he?d be pulling the cord from the floor or something and there for a longer time. The lack of staff results in these long wait times and also in insanity at bottleneck times: we?d come at 11am and my loved one wasn?t always dressed yet, and when we asked the aide about this she pointed out that she?s responsible for 11 people and it takes ~30min/person. I wish they had more helpers or overlapping shifts at bottleneck times or something. Specific people we interacted with seemed good. I thought the food seemed only okay (lots of gravy over very soft meat, sometimes served cool), but my loved one liked the food a lot anyway. Their dishwasher broke his second day there, so the food was served on styrafoam and with plastic utensils (this was still true at his discharge on day 11). I think my biggest frustration was with the administration/communication. We were told different things by different people repeatedly (which day he?d be discharged, whether or not something had been faxed to insurance, which medication they?d changed him to, various important and unimportant things). At our discharge meeting, no one from nursing came and the social worker basically said ?we?d need to ask someone from nursing about that? for everything we asked. When we came on the day of discharge, his nurse and therapists hadn?t been told he was leaving that day.
Posted by: nlarsenOn 08/18/2015
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